1. Refund policy
- We follow a No refund Policy.
- We do not provide refunds to the original payment method.
- Store credit will not be provided for size issues, incorrect size selection, or change of mind.
2. Order Cancellation Policy
- Orders can only be cancelled before they are processed and dispatched.
- Once an order is processed and shipped, it cannot be cancelled.
- If you wish to make changes to your order (size, product, address, etc.), you must contact us within 2 hours of placing your order.
- Cancellation or modification requests after shipping will not be accepted.
- For prepaid order cancellations, store credit coupon code will be provided only.
- Refund to the original payment method will not be provided.
3. Exchange Policy
- We offer exchanges for size only. Returns or refunds are not applicable.
- The exchange request must be raised within 48 hours from delivery.
- You must upload clear photos of the product with tags for verification.
- The product must be unused, unwashed, and in original packaging with all tags intact.
- An exchange fee of ₹250 applies (covers reverse pickup and delivery).
4. Important Notes
- For damaged or wrong product claims, a complete unboxing video is mandatory.
- The video must clearly show:
-The sealed package before opening
-The full unboxing process
-The product and the damage or issue clearly
- Please check the size chart carefully before placing your order. We do not support repeated exchanges.